CHIMMY’S Shipping Policy

Last Updated: January 2025

At CHIMMY’S, we are committed to delivering your order quickly and efficiently. Please review our shipping policy below for details on delivery options and costs.

Order Processing & Dispatch

All orders are processed and dispatched within 1 to 2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has been shipped.

UK Shipping

Free Delivery: Orders above £10 qualify for free standard delivery.
Standard Delivery: £1.99 (48-hour delivery).
Express Delivery: £5.45 (24-hour delivery).

Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays or public holidays.

International Shipping

We offer international shipping, but delivery times and costs vary depending on the destination country.
For detailed information on international delivery rates, please contact us at hello@chimmys.com before placing your order.

Address Accuracy

Please ensure that your shipping address is correct when placing an order.
CHIMMY’S is not responsible for orders lost due to incorrect shipping details provided by the customer.

Delayed, Lost, or Damaged Shipments

If your order is delayed, lost, or arrives damaged, please contact us at hello@chimmys.com, and we will assist you in resolving the issue.
While we work with reliable courier services, we cannot be held responsible for delays caused by external factors such as weather conditions or postal service disruptions.

Contact Us

For any shipping-related inquiries, feel free to contact our customer support team at:
Email: hello@chimmys.com or via WhatsApp on 07944 773105

Thank you for choosing CHIMMY’S—we appreciate your support!